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GENERAL ENQUIRIES
If you cannot find an answer to your enquiry below, or for any Lost Property enquiries, please email hello@newcenturymcr.com

Is there anywhere to park?

Located in the NOMA district of Manchester, New Century has the best transport links right on its doorstep. We always encourage all of our customers to use public transport when they are able to do so. Shudehill Tram stop is a 2 minute walk away, as well as Victoria Train Station.

If you need to drive, here are a couple of the nearby car parks:-
Just Park Riga St, Manchester, M4 4AF
EuroPark 88a Miller St, Manchester, M4 4DY

Do you take bookings in the Kitchen?

Yes! New Century Kitchen takes bookings for groups of 8+ but we also operate on walk-ins. Call 0161 552 6719 or email hello@newcenturymcr.com

Do you take cash?

We operate a cashless system here at New Century.

Are you dog friendly?

Yes! New Century Kitchen would love to meet your furry friends (please see below about taking dogs into the Hall).

How do I enquire about hiring the hall or kitchen for a private event?

For all event enquiries please email us at hello@newcenturymcr.com.

HALL ENQUIRIES

How do I find out set times?

Accurate set times for all shows are uploaded onto our instagram @newcenturymcr on the afternoon of the event. Please refer to this information, as they may vary event to event. New Century Kitchen however will be open from morning til late, where you can enjoy a selection of street food traders, great drinks, and entertainment pre and post show.

What is the dress code?

All that we ask at New Century is please do not wear anything with political or offensive statements printed on it. Studded shoes are also not okay for safety purposes.

Can I bring my bag? Are there searches?

Yes, all personnel entering the venue will be subject to a search prior to entry. This will include a check of bags. Any bags bigger than an A4 piece of paper are not permitted into the venue.

Is there a cloakroom I can use?

On event nights our cloakroom will be open, this is located next to the box office at the main entrance, cost is £3 per item.

Is there a last entry time? Can I go out, and come back in again?

Last entry times will be as advertised on the events details. New Century operates a no re-entry policy, please do not leave the premises once you have had your ticket scanned as you will not be permitted re-entry.

How old do I have to be to come to a show?

New Century hosts a wide range of shows, with a variety of age restrictions. Please check out our events page, and find relevant information on the event itself. We do operate a challenge 25 policy, so please bring valid ID (Drivers Licence, Passport, PASS card).

Can I bring my dog?

We will only allow guide dogs to be permitted entry into the venue. Doggies are more than welcome in the Kitchens however (with supervision)!

What items are prohibited?

New Century Hall does not permit the following to be brought into the venue: 
  • Illegal substances
  • Liquids
  • Food
  • Explosives
  • Fireworks
  • Flares
  • Any item that may be used as a weapon

The team at New Century reserves the right to confiscate any prohibited items, and anybody found in possession of them may be refused admission, removed from the venue, and may be held liable for prosecution.  If a customer would like to bring in a prohibited item with a valid reason, i.e. medical reasons, then they must contact the venue prior so that this can be arranged with the team. 
TICKETING ENQUIRIES

I haven’t received my ticket yet?

Please refer any ticketing enquiries to the ticket provider you have purchased from

I am trying to purchase a ticket, but the event says that it is sold out. Can I purchased tickets from anywhere else?

Our partner ticketing company, Dice, runs a waitlist for tickets to be put on resale. Please refer to Dice for more information.

I purchased a second hand ticket from somebody who is not an authorised reseller for New Century. Can you check if it is legitimate?

Unfortunately, we cannot assist with any tickets bought second hand, outside of the authorised Dice resale platform.

How can I apply for accessibility?

Please go to our dedicated accessibility page here

For any further ticketing enquiries, please refer to the outlet that you purchased from.

SAFETY

What are you doing to protect people against harassment?

At New Century, we operate a very strict, but simple policy. If anybody is accused, by anyone, of harassing somebody, physically or verbally, that person will be escorted off of the premises, and New Century also reserve the right to inform the police.

What are you doing to protect people against spiking?

New Century operates a zero tolerance on any drugs being brought into the venue without prior consent due to medical purposes. Illegal substances caught on an individual will result in that person being detained, with the police being called. New Century has substantial CCTV around the venue, which can be monitored at any point. All persons entering the premises will be liable to be searched. Any resistance to a search will be met with refusal of entry.

If anybody believes that they may have had their drink tampered with, then they should contact any member of staff whereby an assessment will be done, and safeguarding practice will come into place to ensure that person’s safety. Medics will also be available on certain shows for medical advice.

New Century is located in the heart of Manchester’s NOMA district and is a stone’s throw away from the Shudehill Bus and Tram stop, as well as Manchester Victoria Train station.

Our location is easily accessible by all public transport, and we are within walking distance from Manchester Piccadilly, Oxford Road, Salford Central, and Deansgate train stations.

Address: 34 Hanover St Manchester M4 4AH
What Three Words: join.swift.sounds

HOME

WHAT’S ON

THE HALL

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FAQs

ACCESSIBILITY

HOTEL PARTNER

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NEW CENTURY
34 Hanover St
Manchester
M4 4AH
©2023
hello@newcenturymcr.com
T: 0161 552 6719

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HOME
WHAT’S ON
THE HALL
THE KITCHENS
FAQs
ACCESSIBILITY

HOTEL PARTNER

The Alan
DICE_TicketsOnDICE_Trademarked_®_UK_EN_Solid_WhiteonBlack_RGB

HOME
WHAT’S ON
THE HALL
THE KITCHENS

FAQs
ACCESSIBILITY

HOTEL PARTNER

The Alan
DICE_TicketsOnDICE_Trademarked_®_UK_EN_Solid_WhiteonBlack_RGB

New Century is located in the heart of Manchester’s NOMA district and is a stone’s throw away from the Shudehill Bus and Tram stop, as well as Manchester Victoria Train station.

Our location is easily accessible by all public transport, and we are within walking distance from Manchester Piccadilly, Oxford Road, Salford Central, and Deansgate train stations.

Address: 34 Hanover St Manchester M4 4AH
What Three Words: join.swift.sounds

NEW CENTURY
34 HANOVER ST
MANCHESTER
M4 4AH
©2022

hello@newcenturymcr.com
T: 0161 552 6719

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